Returns & Exchanges
At Oxford Exchange, we strive for complete satisfaction with every purchase. If you are not entirely happy with your order, we accept returns on eligible items within 30 days of delivery for a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original packaging with all tags attached and include a copy of your packing slip inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing